General Terms and Conditions

MECH HERO SPÓŁKA CYWILNA, Poland, 02-004 Warszawa, ul. Tytusa Chałubińskiego 9 lok. 2, NIP: 7010813464 - hereinafter referred to as MECH HERO S.C. - operates the online game Mech Hero. This website is being made available for registration for Mech Hero game operated by MECH HERO S.C.

Upon registration for the game and upon log-in to the gaming platform in each case, the user accepts the present Terms as binding. Upon registration for the game, the user will be also asked to accept the Terms. Any user terms and conditions shall only apply if MECH HERO S.C. has expressly accepted them in writing. Creation of the user names suggesting others the user plays administrative role in the game is forbidden. Therefore user names like "Admin", "Administrator", "GameAdmin", "GameOperator" etc. are forbidden. It is forbidden to create user names suggesting any other Web pages e.g. www.firm.com etc. MECH HERO S.C. has a right to change and/or delete users created in above-mentioned way.

MECH HERO S.C. exclusively offers the online game Mech Hero to users. The use of the game for profit- making or other commercial purposes is excluded. Only such persons who have reached the age of 18 at the time of registration are entitled to participate in the game. Minors are only entitled to participate if their legal representative's approval has been given prior to registration for the game. MECH HERO S.C. reserves the right to modify or amend these Terms with effect for the future at any time should this seem necessary. The user shall be informed of any modifications of these Terms in a suitable way by notification. This notification shall either be effected by a special window opening on the Mech Hero website when logging onto the gaming platform, or by an e-mail to the e-mail address stipulated by the user. The user is recommended to continuously keep up to date with the applicable version of the Terms and the rules of the game.

MECH HERO S.C. services consist in the provision of the websites of the game. The user only obtains a right of use in the functions of the game platform. MECH HERO S.C. offers two types of use for the game Mech Hero: A gratuitous basic use of the game (i.e. with basic functions which, however, allow complete playability) as well as a premium use (i.e. additional functionalities of the game against payment). The game and the game worlds respectively are continuously updated, adjusted, extended and modified in order to make the game interesting for a large number of players long term. Therefore, the user only obtains a right to use the game in its current version at any given time. The user does not have a right to request maintenance of the game in the version current at the time of the conclusion of the contract. MECH HERO S.C. reserves the right to cease operation of the game or of individual game worlds at any time without having to state reasons for this. The user can, at his choice, request that the remuneration paid in advance that MECH HERO S.C. reimburse the remuneration paid in advance. Such credits or reimbursements shall only apply for the part of the remuneration not used up until that time - shall only be effected on a pro rata temporis basis. Further claims by the user are excluded.

User's Duties

A user may not hold several accounts on one game server at the same time. The account is assigned to one physical player only. The user must ensure that the account's password is kept in secret and must change it regularly for security reasons. Sharing or transferring the account or the password to other persons is forbidden. The player may only share the account using the mechanism of sitters. A violation of above provisions may lead to immediate freeze or deletion of all player's accounts. The player takes an exclusive responsibility for all actions performed by the sitters on his/her account. The user may request to change his/her nickname in the game only once and only during the protection period.

The user is not allowed to send resources or equipment to another player if the aggregate balance of bilateral transfers exceeds 15 percent of the player's daily income (from mines, harvesting and looting). Any players violating this rule should compensate the difference within 72 hours under a penalty of freezing or deletion of the account(s). The user is not allowed to use the account to transfer resources or equipment to other players instead of regular playing. The players participating in the above-mentioned actions will have their account(s) frozen or deleted. In cases of dispute the game administrators reserve the right to final interpretation of the transfers' balance.

With its websites, MECH HERO S.C. only provides a platform for the communication among the players. The user himself/herself is responsible for the contents of the communication. The users undertake to keep the communication and any other statements free from racist, pornographic or abusive contents, from contents glorifying violence and from other offensive or prohibited contents. Disregard of this provision may, after a prior warning notice, lead to an immediate freeze or deletion of the account. The user is only entitled to use the game through normal web browsers. Any further use of additional programs, scripts or other supporting tools is expressly prohibited. Disregard of this provision may, after a prior warning notice, lead to an immediate freeze or deletion of the account concerned, as well. It is prohibited to use errors in the programming (so-called bugs) for one's own advantage. No measures may be taken either which lead to an overload of the servers, as this may massively affect the operation of the game for all players.

MECH HERO S.C. shall provide access for the user to the game in its version existing at the respective point of time. The user cannot request that a certain state and/or functional scope of the game be maintained or set up. The user is aware that the game offered by MECH HERO S.C. cannot be completely fault-free. This means that the game shall only be deemed to be defective if its playability is affected severely and permanently. The user shall always document in a diligent way any possible defects and report them in particular by listing any shown error messages. Before reporting a possible error, the user shall consult the game instructions and, if applicable, any other ways of support provided by MECH HERO S.C. for the elimination of the problem. The user shall give MECH HERO S.C. his/her full support in a possible elimination of the defect. The user shall give notice of a defect to MECH HERO S.C. immediately after its detection. On principle, errors caused by external conditions for which MECH HERO S.C. is not responsible, or by operating errors which the user is responsible for, or by modifications or other manipulations which have not been carried out by MECH HERO S.C. or cannot be attributed to MECH HERO S.C., are excluded from any claims based on a defect. MECH HERO S.C. shall not assume warranties in the legal sense, unless expressly agreed otherwise in writing.

Under no circumstances shall MECH HERO S.C. be liable for any damages other than those caused in a grossly negligent or intentional way. MECH HERO S.C. shall endeavor to assure a continuous accessibility of the servers, however, does not assume any warranty in this respect. Mech Hero game is a gratuitous game in its basic version. Therefore, MECH HERO S.C. shall not assume any liability for the failure of servers, for programming errors and damage caused in any other way. In particular, there is no right to request restoration of the original condition of the account before such interruption took place.

Mech Hero Payment Rules & Conditions

Upon purchase of a premium use of the game against payment, the player obtains so called credits that he can use within a Mech Hero game for the right to use an enhanced range of functions of the game (i.e. additional functionalities). Information on the type and extent of such additional functions can be found in Mech Hero game. Information on which features are offered at which tariff (quantity of credits), on the functions and the requirements of such features, can be found in the Mech Hero game. Here, depending upon the specific feature and tariff (quantity of credits), payments can be one-time or payable for a defined period of time, (usually days). MECH HERO S.C. reserves the right to offer new features at any given time as well as modify/enhance existing individual features. MECH HERO S.C. reserves the right to change the tariff (quantity of credits) for premium use, each of individual features as well as the price for credits itself.

In the course of adjustment and enhancement of the Mech Hero game, MECH HERO S.C. also reserves the right to modify individual features, to cease offering them and/or to also offer them in the gratuitous basic version (basic usage without payment), however, without this affecting the playability of the game in its entirety. Should the user already have made payments for a future period of time for premium use and the use of features, and should he/she not be able to use these because they are not offered any more and/or because they also are available in the gratuitous basic version, MECH HERO S.C. shall, at the user's choice, offer other features as a replacement. The quantity of credits purchased by the user are unlimited therefore user should purchase them carefully as not used credits will not be reimbursable. Refund is possible only within 60 days, in justified cases (like serous server crash or bug that will cause irreversible lost for the player). Any further claims by the user are excluded. The right of use of credits shall apply exclusively for the Mech Hero game at the time of purchase and for the account from which it was ordered. Transfers to other games or other user's accounts are expressly excluded.

Terms of Payment, Set-offs, Rights of Retention

MECH HERO S.C. shall be entitled to request payment in advance for the use of credits. Payments shall be due upon conclusion of the game user contract, i.e. upon the acceptance of the application for the opening of a game account by MECH HERO S.C.. The user has no right to request maintenance or provision by MECH HERO S.C. of certain payment methods. Payments shall be debited to the bank account or credit card stipulated by the user or shall be otherwise collected according to the user's choice. Should return debits or cancellations result for MECH HERO S.C. from activities under the user's responsibility, the user shall bear the costs incurred through this by MECH HERO S.C.. In such cases, MECH HERO S.C. shall be entitled to debit these costs together with the original remuneration for the service from the user's account or credit card. In cases of delays in payment, MECH HERO S.C. shall be entitled to cease the provision of services and to immediately freeze the user's account. The user's obligation to pay the agreed remuneration shall not be affected by this. For the period of time of the freeze, no service charges for any agreed premium use shall be incurred.

Set-offs against claims by MECH HERO S.C. shall only be allowed for the user for counter-claims which are undisputed or have been determined in a legally binding way. The user can only exercise a right of retention if his counter-claim is based on the same contractual relationship. Any assignment of the user's claims against MECH HERO S.C. to third parties is excluded.

Rules for Mech Hero Referral Program

Registration in the Mech Hero game has to be made by recommended person itself. Registration cannot be made by the person recommending or by other third parties. Personal data of a person to which invitation is to be sent will not be used for any other purpose by MECH HERO S.C. but for Mech Hero game registration and promotion of the game.

User inviting others is declaring that invited person agrees to receive e-mails from Mech Hero game.

Privacy Policy

This is the Privacy Policy of MECH HERO SPÓŁKA CYWILNA, Poland, 02-004 Warszawa, ul. Tytusa Chałubińskiego 9 lok. 2, NIP: 7010813464 (hereinafter referred to as MECH HERO S.C.). It applies to all Web-sites and games operated by MECH HERO S.C. In order to register to the use of Mech Hero game operated by MECH HERO S.C. the user has to provide MECH HERO S.C. with certain personal information, including the user's username, password and email address.

MECH HERO S.C. stores the Email address provided by the user. MECH HERO S.C. shall be entitled to use this Email address to inform the user of innovations and newsletters.

MECH HERO S.C. will use the information automatically collected through the user's access and use of the Websites and games operated by MECH HERO S.C. to help determine how the Websites and games are utilized and to help improve the Websites and games. MECH HERO S.C. shall not be responsible for the use of any Personal Information by or through any Linked Website. In case of any internal or external damage, or not authorized access to the hardware or software used by MECH HERO S.C. to run websites or games MECH HERO S.C. shall not be responsible for losing, damaging or stilling of personal data provided by the user. MECH HERO S.C. may possibly enable third parties to contact the user for advertising purposes. As long as the user does not object, his user data may also be used for sending him advertisements.

The user may make changes to his personal data at any time (e.g. in order to update or correct such data) or delete his personal data completely. If the user would like MECH HERO S.C. to change his personal data or stop using his data, the user may contact MECH HERO S.C. at support@mechhero.com MECH HERO S.C. will then make the required changes or delete the user data as quickly as possible. MECH HERO S.C. points out that due to technical or organizational reasons some measures may still be carried out after the user has submitted his request for deletion, if such measures were already initiated but not accomplished by that time. MECH HERO S.C. may change this Privacy Policy from time to time by posting updated versions of the Privacy Policy. MECH HERO S.C. suggests to review this Privacy Policy from time to time.

In case of any doubts or inconsistences in translation of General Terms and Conditions as well as Privacy Policy to various languages English version is binding.

About Cookies

The Mech Hero website uses cookies. By using this website and agreeing to this policy, you consent to MECH HERO S.C.'s use of cookies in accordance with the terms of this policy.

Cookies are small files sent by web servers to web browsers, and stored by the web browsers. The information is sent back to the web server each time the browser requests a page from the server. This enables the web server to identify and track web browsers. There are two main kinds of cookies: persistent cookies and session cookies. The session cookies are deleted from your computer when you close the browser, while persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on Mech Hero Website

Mech Hero web servers use the following cookies on this website, for the following purposes:

  • Login session tracking
  • Player's preferences

Google Cookies

MECH HERO S.C. uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Refusing Cookies

Most browsers allow you to refuse to accept cookies. Please refer your web browser's documentation or use one of the following links:

Internet Explorer

Firefox

Google Chrome

Safari

Please note, that blocking cookies will have a negative impact upon the usability of some websites.

Personal data treatment

Below is the information related to the European Union - General Data Protection Regulation (GDPR), which comes into force on May 25, 2018. It obliges, among others, to inform by the owners of personal data.

Who is the administrator of your personal data?
The administrator, that is the entity deciding how your personal data will be used, is Mech Hero Spółka Cywilna liability with its registered office at ul. Tytusa Chałubińskiego 9/2, 02-004 Warsaw, Poland (hereinafter "Mech Hero")

How to contact us for more information on the processing of your personal data?
Write to the inspector designated by us the personal data. Here is his contact details: e-mail address: support@mechhero.com

Where did we get your data from?
We received it from you during the creation of an account, and also later, in connection with transactions made by you in Mech Hero.

What is the purpose and legal basis for processing your personal data by Mech Hero?
We process your personal information because it is necessary to perform the contract concluded with you, including: • enable the provision of electronic services and full use of Mech Hero, including transactions and payment of sales commissions or for loans sold in Mecho Hero;
• setting up and managing your account or accounts, and providing your account support, transactions and troubleshooting technical problems;
• handling requests that you send to us (eg via the contact form);
• contacting you, including for purposes related to the provision of services.

In addition, the law requires us to process your data for tax and accounting purposes.
We also process your personal data for the purposes outlined below, based on the legitimate interest of Mech Hero, which is: • monitoring your activity and all other users
• carrying out marketing activities towards you, including conducting direct marketing of your own Mech Hero services
• contacting you, including for purposes related to authorized marketing activities, through available communication channels, in particular and with your consent - by e-mail;
• conducting Mech Hero research and analyzes, among others in terms of the functionality of this trading platform, improvement of game operation or estimation of the main interests and needs of visitors;
• organization of loyalty programs, competitions and promotional campaigns in which you can take part;
• conducting statistical analyzes;
• storing data for archiving purposes, and ensuring accountability (showing compliance with our obligations under the law).

If you agree, we process your personal information in order to:
• saving data in cookie files, collecting data from websites and mobile applications;
• organization of competitions and promotional campaigns in which you can take part;

We will process your personal information until you withdraw your consent.

What are your rights to the Company in terms of processed data?
We guarantee the fulfillment of all your rights under the General Data Protection Regulation, i.e. the right to access, rectify and delete your data, limit their processing, the right to transfer them, not be subject to automated decision making, including profiling, and the right to object to the processing Your personal data.

You can use these powers when:
• regarding the request for data rectification: you will notice that your data is incorrect or incomplete;
• regarding the request to delete data: your data will no longer be necessary for the purposes for which it was collected by Mech Hero; you will withdraw your consent to data processing; you object to the processing
Your data; Your data will be processed unlawfully; the data should be deleted in order to fulfill the obligation resulting from the law or the data were collected in connection with the provision of electronic services offered to the child;
• regarding the request to limit the processing of data: you will notice that your data is incorrect - you may request restricting the processing of your data for a period allowing us to check the correctness of this data; Your data will be processed unlawfully, but you will not want to be removed; We will no longer need your data, but you may need to defend or claim it; or you object to the processing of the data - pending determination of whether the legitimate grounds on our side override the grounds of objection;

Who do we share your personal information with?
We share your personal data with the parties to the transactions that you place in Mech Hero and entities supporting us in the provision of electronic services, that is, those that provide payment services.

How long do we keep your personal data?
For a maximum of 10 years after the end of your activity in the Mech Hero game.